Monitor not turning on?

Step 1 please verify monitor is plugged into a secure and reliable power source on both ends of the cable. 

Cable should match the plug circled in image 1 and go into the slot located in the circle on image 2, the 3 prong cable will either go into a surge protector or directly into the wall. When monitor is powered on you should see a blue light in the bottom right corner of the monitor, light will be in the area circled on the image below. 

Step 3 If the power has been verified on the monitor the next step will be making sure the HDMI cables are inserted correctly and functioning properly, to check this unplug and replug the cable into the USB/HDMI hub. 

 You can also verify by unplugging HDMI from the hub into the back of the PC/Laptop directly 

If this still doesn't solve the issue of the monitor coming up please reach out to the IT support team via Workflow or you can email ITSupport@for2020now.com , for further troubleshooting. 

If you have a blue tint issue with monitor please navigate to this guide. 

https://for2020now.freshdesk.com/a/solutions/articles/72000635306

If you have any questions you can email ITSupport@for2020now.com 

Article Updated on 09/05/2024  

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