How to fix a VX650 that is not exporting results

Sometimes the Visionix VX650 on version 3.4 generates a corrupt ZIP file, and this prevents the VX650-pic-finder.exe application from functioning. This guide explains how to fix that issue.

Remove the offending file

To fix, remove and delete the faulty ZIP file.

1. Navigate to: C:\!2020NOW\!EMRify-Pre-VX120.  (Press the Windows key to reveal the Start Menu.)

2. Remove the ZIP file from the directory and delete it.

3. Re-export the test in question.

 In the VX650 application, find the test you wish to re-send, load it, and export again using the default settings.  This time, the file will be parsed.

If you have any questions you can email ITSupport@for2020now.com 

Article Updated on 10/29/2024  

Note: This document and any attached materials (or program, etc.) are confidential and proprietary and constitute the sole property of 20/20 Vision Center, LLC and 20/20NOW Eye Exams, PC..  This document and any attached materials (or program, etc.) are intended solely for the recipient and no portion thereof may be reproduced, forwarded, distributed, or otherwise disclosed in any manner to any third party without the express prior written consent of 20/20 Vision Center, LLC and 20/20NOW Eye Exams, PC. © 2017 by 20/20 Vision Center, LLC. All rights reserved.